I believe there is an issue when new transfer students begin
their studies at the University of Florida. Nobody explains the bus system, but
countless people tell you to just download the Rider app. When we attend our
transfer orientation, nobody explains where you should get on the bus to get to
where you want to go. I believe all transfer students will have this problem,
especially those that are unfamiliar to the Gainesville area. They may have
helped more in the past, but now students are confused on how to get where they
need to go. I believe there is a 90% chance that this need exists, since both
my transfer peers and I are confused.
#1: 50-year-old new student female
·
Have you ever had any issues figuring out where
to ride the bus to?
o
Yes I have. I have to use my map in order to
find anything anywhere, but it takes me some time finding out what goes where
and when.
·
Have you ever gone to the wrong place before?
o
No I have not.
·
Have you ever been late to some place?
o
No I have not. I do prepare to find my buses way
ahead of time though.
·
Do you think they should teach new students how
to use the bus system?
o
Yes I do. I hear all the time how students
struggle to get to where they want to go.
#2: 20-year-old transfer female student
·
Have you ever had any issues figuring out where
to ride the bus to?
o
Yes I have. The Rider app is constantly changing
what it tells me to do and I am confused.
·
Have you ever gone to the wrong place before?
o
Yes I have. I once went to the opposite side of
campus when I was trying to go to class.
·
Have you ever been late to some place?
o
Yes when I was trying to go to class.
·
Do you think they should teach new students how
to use the bus system?
o
Yes I found it weird that they didn’t teach us
more at the orientation. If somebody could explain how to use the app better,
we could probably get around more easily.
#3: 19-year old transfer male student
·
Have you ever had any issues figuring out where
to ride the bus to?
o
Yes I have. There’s so many different routes I cannot
keep up with where they all go.
·
Have you ever gone to the wrong place before?
o
Thankfully I have not.
·
Have you ever been late to some place?
o
Yes but I think that is because the bus was not
on time like it said it was.
·
Do you think they should teach new students how
to use the bus system?
o
Yes that would be helpful. Lots of my buddies
have had issues getting to where they need to go and I think it is all a mess.
Reflection: I believe that there is still an opportunity out
there, but not as much as I anticipated. Some people are able to figure out
where they need to go all on their own. Often, students are fine figuring it
out by themselves, but they could still use extra help. Entrepreneurs should
definitely adapted to what they hear customers say. By listening to potential
customers, we can create the best product possible, which would help us sell.
By being able to solve their needs, people would be more willing to spend their
hard earned money.
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